Call Back procedure

In order to enable a Call Back procedure, please conduct the following steps:

1. Call Back preparation:
   1. Connect the system's PC to the internet (The internet connection should be direct instead of through a modem).
   2. Disconnect all computer protection programs (i.e Fire Wall).
   3. Verify port 5500 is open.
   4. Install the attached file in the PC.
2. Call Back connection:
   1. Double click the 'Call Back' icon.
   2. Wait for response from your DNR intermediary.
3. During the Call Back:
   1. Internet connection should work continuously during the process.
   2. A representative (preferably the user) is required to be near the system.
   3. Please provide a phone number to which DNR can contact the representative during the process.